Question 1

How do I check in to the property?

Accepted Answer

• Press the "Schlage" button on the front door.
• Enter the last 4 digits of the phone number you booked with.
• Press the check mark ✅ to unlock.

Question 2

What should I do with the trash?

Accepted Answer

Trash pick-up is every Thursday. Please place trash in the provided outdoor bins before check-out.

Question 3

What amenities can I expect inside?

Accepted Answer

• Fully equipped kitchen with stainless steel appliances (note: fridge water line is not connected, but we'll provide ice trays if needed).
• Smart TVs with streaming apps (log in with your own accounts).
• High-speed WiFi throughout the property.
• Game room with billiards and entertainment options.
• Complimentary coffee and toiletries to start your stay.

Question 4

What should I do at check-out?

Accepted Answer

• Take out the trash to the outdoor bins.
• Double-check for personal belongings.
• Press "Schlage" on the lock to secure the door.
• If you need late check-out, it's available for $175 when arranged in advance.

Question 5

How to use the Jacuzzi?

Accepted Answer

The spa is an above-ground unit. The control panel at the spa includes four buttons:
  • Jets On/Off
  • Light On/Off
  • Increase Temperature
  • Decrease Temperature

Question 6

Smart TVs | How to Use the Smart TVs

Accepted Answer

How to Use ROKU TVs in Guest Mode:
• Access the Settings Menu: Turn on the Roku TV and press the Home button on the remote. Navigate to Settings using the directional buttons.
• Select System: In the Settings menu, scroll down and select System.
• Open Guest Mode: Within System, find and select Guest Mode.
• Activate Guest Mode: Choose Enable Guest Mode. You will be prompted to sign in with a Roku account.
• Sign In or Create a Guest Account: Guests can sign in with their own Roku account or create a new one. This allows them to access streaming channels and apps without affecting the host's settings.
• Using Guest Mode: While in Guest Mode, users can add channels and sign into apps. Once they log out or when Guest Mode is disabled, all guest data and added channels are removed.
Notes:
• Guest Mode keeps your personal Roku settings and channels separate.
• Only one guest profile can be active at a time.

Waterford

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Guest FAQ

Using the Jacuzzi

How to turn on the spa

How to lock and unlock the door

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How to use the Roku TVs

How to use the Ring alarm system