Question 1

How do I check in?

Accepted Answer

Press the "Schlage" button on the front door, enter the last 4 digits of the phone number you booked with, and press the check mark ✅ to unlock.

Question 2

How do I use the jacuzzi?

Accepted Answer

Shoot us a message for what hours you'd like to use it. Switch both valves to the right. This will stop pool heating if you've paid for that upgrade. Jacuzzi use is complimentary for up to 5 hours daily.

Question 3

How do I heat the pool?

Accepted Answer

We need 48 hours notice to heat the pool. Letting us know prior to arrival is best.

Question 4

What is the WiFi information?

Accepted Answer

• Network: Luxanto-TokyoEscape (capitalize the first letters L, T, and E)
• Password: Leave5StarReview (capitalize the first letters L, S, and R)

Question 5

What should I do at check-out?

Accepted Answer

• Dispose of trash in the outdoor bins.
• Double-check for personal items.
• Press "Schlage" to lock the door securely behind you.
Late check-out is available for $175 if arranged in advance.

Question 6

Smart TVs | How to Use the Smart TVs

Accepted Answer

How to Use ROKU TVs in Guest Mode:
• Access the Settings Menu: Turn on the Roku TV and press the Home button on the remote. Navigate to Settings using the directional buttons.
• Select System: In the Settings menu, scroll down and select System.
• Open Guest Mode: Within System, find and select Guest Mode.
• Activate Guest Mode: Choose Enable Guest Mode. You will be prompted to sign in with a Roku account.
• Sign In or Create a Guest Account: Guests can sign in with their own Roku account or create a new one. This allows them to access streaming channels and apps without affecting the host's settings.
• Using Guest Mode: While in Guest Mode, users can add channels and sign into apps. Once they log out or when Guest Mode is disabled, all guest data and added channels are removed.
Notes:
• Guest Mode keeps your personal Roku settings and channels separate.
• Only one guest profile can be active at a time.

3172 Pampas

Join Our Wi-Fi

Guest FAQ

How to use the spa or pool heating

Valve positions for the pool and spa

How to use the shower

How to use the Roku TVs